Service Technician

Job ID: R00068133

Category: Service

Location: Dubai, Dubai

Service Technician

Join Ecolab’s industry leading Food & Beverage team as a Service Technician.  We are increasing food safety and product quality, enhancing sustainability and boosting operational efficiency. We provide cleaning and sanitation solutions to food, beverage, and dairy manufacturing environments through a dual focus on sales and technical service/consultation to new and existing customers. We are looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases our profitability.­

What’s in it For You:

  • Join an ambitious, award winning company with excellent scope for career progression and development
  • Work with some of the market leaders in the food and beverage industry
  • Access to best in class resources, tools, and technology
  • Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment.

What You Will Do:

  • Provide service and customer support during field visits
  • Manage all on site installation, repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safely manner and use field automation systems
  • Follow all company’s filed procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers

Minimum Qualifications:

  • Technical degree or certification
  • Ability to troubleshoot, test, repair and service technical equipment
  • Ability to adapt to dynamic work schedules and flexible shifts
  • English literacy
  • Familiarity with mobile tools and applications

Preferred Qualifications:

  • Awareness of chemical, health and safety issues

About Ecolab Food & Beverage:

See how Ecolab helps make 27% of the world’s processed food safe. In Food & Beverage, you’ll help a wide variety of food, beverage, and brewery processors manage the increasing risks of foodborne illness and contamination. By providing cleaning and sanitizing programs, animal care products, antimicrobial food tissue treatment and many other operational efficiency and product quality programs, Food & Beverage offers the opportunity to work with a combination of innovation and world-class service. 

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

Impact What Matters

The world needs you, now.

OUR AWARDS

 

Fortune World’s Most Admired Companies Ranked #3 in Chemicals Industry
2018 World’s Most Ethical Companies, 12th Consecutive Year
CR’s 100 Best Corporate Citizens, #8
The Best Employers for Diversity, #7 in Business Supplies & Services
World Environment Center’s 2018 Gold Medal for Sustainable Development
Military Times Best for Vets
Human Rights Campaign Best Places to Work for LGBT Equality, 100% Corporate Equality Index
2017 North America Index

Benefits we offer

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.

We offer benefits to support our associates’ health and wellness, such as healthcare and time-away policies. We also offer benefits designed to promote our associates’ financial well-being, including short- and long-term financial incentives and retirement income and planning.

Specific offerings may vary by location. For more detailed information, please speak with your recruiter.

Read more benefits information >

My Impact Is...

…helping customers run their businesses more efficiently.

…working with hospitality customers to provide safe environments for their guests.

…reducing costs for customers as well as streamlining their operational practices.