Analytical Program Coordinator

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Join Ecolab’s sales team as an Analytical Program Coordinator in New York.  Within our industry leading Specialty division, this sales support opportunity will play a key role in supporting a corporate account manager. This position is responsible for managing and prioritizing requests from the corporate account manager and ensures all necessary reporting, correspondence, and requests are completed in a timely, accurate and professional manner.  As a critical role for the business, this position expeditiously and effectively resolves the issues and concerns of large corporate account customer.

What’s in it For You:

• You’ll join a growth company offering a competitive pay and benefits.

• A long term, advancing career path in service, sales or management.

• Access to the industry’s most innovative training programs

• A culture that values safety first, including training and personal protection.

• Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments.

What You Will Do:

• Manage and facilitate execution of the WMP sampling scope and ensuring that we protect our ongoing invoicing as well as initiating supplemental invoicing for activities beyond the base scope of our program.

• Manage the monthly site-specific testing schedules & communicate service plan needs to field/customer – established and reviewed in NWW.

• Track billing of resamples and initiate invoicing where required to avoid lost revenue.

• Asset updates/changes in NWW to sampling plan as required or dictated by WMP updates.

• Update digital tool access for changes in customer contacts and Nalco field reps as turnover waves occur (NWW, WSI, LIMS, etc.)

• Identify & order shippers to cover monthly sampling needs for customers who self-sample and submit.

• Coordinate & print NWW labels to be used with Nalco Water Watch sampling schedules – send to customer/rep via email or snail mail.

• Review all completed results from lab and automatically process a new shipper/label order for all self-sampling customers with retest requirements.

• Facilitating Customer training needs to utilize NWW & WSI for sample submission requirements – upon request/launch.

• Escalate automated results to preset customer contact lists – communicate action requirements for self-sampling customers.

• Proactive communication to field/customer on upcoming sampling requirements per plan

• Assist in assembling LIMS data for regular program reviews covering trends & priorities.

• NWW annual training compliance tracking

• Track Water Safety quarterly check ins, annual reviews and three-year audits frequencies as determined by Program.

Position Details:

• Candidate must reside in: New York.

• Full time Position with opportunity for overtime

• Hybrid schedule

• Monday – Friday, 8:00AM-5:00PM

Minimum Qualifications:

• High School diploma or GED

• 3 years prior administrative experience in a sales support environment

• No immigration sponsorship offered for this role.   

Preferred Qualifications:

• Bachelor’s degree in finance or business or the equivalent of 5 years professional experience.

• Experience with divisional sales financial reporting, etc.

• Project management experience or certification

• Exemplary organizational skills, as well as attention to detail

• Need to be process oriented while being able to adapt quickly to change.

• Resourceful, ability to anticipate needs, sound judgment and tact to appropriately direct questions and requests from all levels within the organization, including senior management, including sensitive or confidential information.

• Must be proactive with demonstrated initiative, ability to work independently and within a team.

• Self-motivated to manage multiple tasks with competing deadlines in a fast-paced environment. Ability to handle a broad range of responsibilities through time management and prioritization.

About Nalco Water:

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Annual or Hourly Compensation Range:

$28.00 – $36.00 / hour. This position pays an hourly rate and is eligible for overtime

Annual or Hourly Compensation Range is based on full-time 40 hours per week. Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc.

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.